Refund Policy

GigSniper is operated by Sam Horton. We want you to be happy with your subscription. If you're not, we offer a straightforward refund policy.

30-day money-back guarantee

If you're not satisfied with your GigSniper subscription, you can request a full refund within 30 days of your original purchase date, for any reason. This applies to your first purchase of each subscription plan.

How to request a refund

Contact us via the in-app support channels with the email address you used at checkout and we'll arrange the refund. Payments are processed by Stripe; refunds are issued to the original payment method and typically take 5–10 business days to appear, depending on your bank or card issuer.

Renewals

Subscriptions renew automatically at the end of each billing period. You can cancel at any time to prevent the next renewal — cancellation takes effect at the end of the current paid period, and you'll retain access until then.

If you were charged for a renewal you didn't intend, contact us promptly and we'll work with you in good faith to resolve it.

Statutory rights

Nothing in this policy limits any refund or cancellation rights you have under applicable consumer-protection law (for example, statutory cooling-off rights for consumers in the UK and EU).

Contact

Questions about a refund or a charge? Contact us via the in-app support channels.